IT Support
An IT support agreement with QIoT Telecom provides the benefit of tailored IT support when you need it, with proactive monitoring of your critical systems.
We offer a number of different service packages which includes telephone support service where our technicians remote onto your devices, on-site support including install projects and consultancy or a combination of both, allowing you to choose the most suitable level of IT support for your business.
We also monitor and support:
Anti-Virus Definitions
Battery Back Up Functionality
Critical Patches RAID Array/Hard Disk Errors
Loss of Connectivity
Disk Usage / Free Space
System Temperatures
Memory Usage
Service Stoppages
CPU Usage
Backup Verification and Test Restore
Remote Phone Based Support
Many companies find themselves in the position of not yet needing an in-house IT department while being large enough that they can no longer rely on consumer- grade equipment.
Outsourcing those requirements to a Managed Service Provider (MSP) is the most costs effective way of ensuring your IT systems are kept up to date and protected from evolving security threats.
We monitor your Servers, Firewalls, PC’s, Laptops and much more enabling us to keep abreast of all aspects of your network. This monitoring information can also be used to provide compressive management reports, allowing you to plan and budget future IT requirements.
